Added: 24 August 2017
Richard Norrington, CEO, Ipswich Building Society comments on the Which? report focusing on closing bank branches
“At Ipswich Building Society we are committed to providing a high street presence for our members who value a face to face, more personal service. In the last year, 40% of our members visited one of our branches and we have seen an increase in membership this year from all age groups, with a range of savings requirements from instant access to long term bonds. This is why we are investing in our branch network with new and improved premises in Ipswich and Woodbridge to guarantee these members with easy access to the services they need both now and in the future.
There remains a place on the high street for trusted financial service providers such as ourselves, whilst there is sufficient demand and an active customer base. I’m confident that physical banking will remain a key part of Ipswich Building Society’s platform as it helps us to offer choice and provides diversity in the financial services market.”